Cancellation instruction

Consumers for the purposes of §13 Civil Code, so the natural people who close a legal deal for a purpose which can be added neither their commercial ones nor their independent professional activity have a legal cancellation right as follows:

Cancellation right:
They can revoke your contract explanation within 14 days without giving reasons in text form (e.g., letter, fax, e-mail) or – if the thing leaves to you before the deadline – also by return of the thing. The term begins on receipt of this instruction in text form, however, not before entrance of the product with the receiver (by the returning delivery of goods of the same kind not before entrance of the first part delivery) and also not before fulfilment of our duties to inform according to article 246 §2 in connection with §1 paragraph 1 and 2 EGBGB as well as our duties according to §312 g of paragraph 1 sentence 1 Civil Code in connection with article 246 §3 EGBGB. For the protection of the cancellation term the timely sending of the cancellation or the thing is enough.

The cancellation is to be directed in:
By Post:
Dymar GmbH –
Kurtekottenweg 9
51373 Leverkusen
By E-mail:

By Fax: +49 (0)

Cancellation results:

If you revoke the contract, we have to you all payments which we have received from you, including the delivery expenses (with the exception of the additional costs which arise from the fact that you have chosen another kind of the delivery than which from us offered, most favorable standard delivery) to pay back immediately and at the latest within fourteen days from the day in which the communication about your cancellation of this contract has come with us. For this repayment we use the same currency which you have used with the original transaction, unless, something else was agreed with you expressly; in no case remunerations are calculated(charged) to you because of this repayment. We can refuse the repayment, until we have got back the goods again or have produced to you the proof that you have sent back the goods, depending on which is the former/earlier time.
They have the goods immediately and, in any case, at the latest within fourteen days from the day in which you inform us about the cancellation of this contract to send back to us or to hand over. The term is protected(upheld) if you send the goods before the term of fourteen days. They bear the immediate costs of the return of the goods. They must arise for any depreciation of the goods only if this depreciation is not due to one to the check of the state, qualities and functionality of the goods necessary contact with you.

End of the cancellation instruction.

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